This program covers the five stages of managing threatening confrontations who exhibit challenging behaviors.  Professionals will learn how to recognize the stages:

• Adaptive

• Tension

• Emotional distress

• Physical distress

• Recovery

The goal of the program is to show staff how to reward adaptive behavior and reduce the incidence of poor behavior.  The position rewarding can significantly decrease the occurrence of threatening confrontations at work, home and in the community.

The training manual has numerous reproducibles plus examples of a Behavior Support Plan. 

Includes training manual, and DVD of 55 minutes